Bibliografia

MARTIN, Bella; HANINGTON, Bruce (2012) Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions MARTIN, Bella; HANINGTON, Bruce: Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions. Beverly, MA: Rockport Publishers, 2012, ISBN 9781610581998
JONES, Chris Jones (1992) Design Methods. JONES, Chris Jones: Design Methods. New York: John Wiley & Sons, 1992 ISBN: 0-471-28496-3.
Total Design. Managing the Design Process in the service sector (1991) HOLLINS, Gillian; HOLLINS, Bill HOLLINS, Gillian; HOLLINS, Bill: Total Design. Managing the Design Process in the service sector. 1993. ISBN: 0273033387.
CROSS, Nigel (2007) Designerly Ways of Knowing CROSS, Nigel: Designerly Ways of Knowing. 2007. ISBN: 978-3-7643-8484-5

KELLEY, Tom (2001) The Art of Innovation KELLEY, Tom: The Art of Innovation. London: Harper Collins Business, 2001, ISBN: 978 1 84197 583 6