Bibliografia

Designerly Ways of Knowing: CROSS, Nigel 2007 CROSS, Nigel: Designerly Ways of Knowing. 2007. ISBN: 978-3-7643-8484-5
HOLLINS, Gillian; HOLLINS, Bill: Total Design. Managing the Design Process in the service sector 1991 HOLLINS, Gillian; HOLLINS, Bill: Total Design. Managing the Design Process in the service sector. 1993. ISBN: 0273033387.
Design Methods.: JONES, Chris Jones 1992 JONES, Chris Jones: Design Methods. New York: John Wiley & Sons, 1992 ISBN: 0-471-28496-3.
Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions: MARTIN, Bella; HANINGTON, Bruce 2012 MARTIN, Bella; HANINGTON, Bruce: Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions. Beverly, MA: Rockport Publishers, 2012, ISBN 9781610581998

The Art of Innovation: KELLEY, Tom 2001 KELLEY, Tom: The Art of Innovation. London: Harper Collins Business, 2001, ISBN: 978 1 84197 583 6